Shop Terms and Conditions

Terms and Conditions for our Shop

§ 1 General Terms

All our deliveries and services are solely on the basis of the following general terms and conditions in effect at the time of the order. Unless otherwise expressly agreed in writing, any deviating terms and conditions do not apply.

Customers, within the meaning of these terms and conditions, can be both consumers and contractors. Consumers within the terms and conditions are natural persons purchasing the product for a purpose that is neither commercial nor relating to their professional activity. Contractors, within the meaning of the terms and conditions, are natural or legal persons or partnerships, acting in the contract with us in their commercial or independent professional capacity.

§ 2 Contract, Signing the Contract        
With your written purchase order, a contract is automatically binding. To confirm your request, within 5 business days an order confirmation will be sent via email. The contract is with:

Karma Games: Juma Al JouJou, Ackerstr. 174, 10115 Berlin; Email:, Phone 0176 / 42084467


§ 3 Cancellation, Withdrawal

You can end your contract, without giving reasons in writing (eg letter, fax, email) by returning the item back within 14 days. The time limit begins after receipt of this instruction in text form, however not before receipt of the goods by the recipient (in case of recurring deliveries of similar goods, not before receipt of the first partial delivery) and also not before fulfillment of our Duty to Inform under Article 246 § 2 in connection with § 1 Paragraph 1 and 2 Draft Law, and our obligations under 312g Paragraph 1 Sentence 1 EGBGB in conjunction with Article 246 § 3 BGB. The cancellation period is sufficient to return the item. The returned item shall be addressed to the parties listed in § 2.



In case of an effective cancellation, the goods are to be returned (without attracted benefits, eg interest). If you return the goods in a deteriorated condition, or only in part, or not at all, you must pay us compensation. For the deterioration and used goods, you must only pay compensation if the uses or the deterioration is due to a problem with the item, beyond the testing of the properties and functioning. The term “testing the properties and functioning” refers to the testing and trying out the goods, as is possible and customary in a retail store. Transportable items are to be returned at our risk. You have to bear the cost of returning the goods, if the delivered goods meet our standards. Obligation to reimburse payments must be fulfilled within 30 days. The period begins for you when you send your cancellation request or the goods, for us when we receive them.


End of cancellation policy

If you are a business within the meaning of § 14 German Civil Code (BGB) and are, at the conclusion of the contract, operating in a commercial function, the right of cancellation does not apply.

§ 4 Cost Agreement    
If you wish to exercise your right of withdrawal according to § 3 after the product has shipped, you must bear the cost of return.

§ 5 Delivery

The product is expected to be ready for delivery by the end of March 2014. If the delivery has not occurred by 31.05.2014, the contractor has the right to repay any payments already made.

§ 6 Terms of Payment

Payment will be made either in advance or by advance invoice. When paying the bill, payment is to be transferred to the account regardless of the time of delivery, within 10 days of the invoice date.

§ 7 Warranty and Liability

Our warranty and liability are according to legal requirements.

§ 8 Reservation of Ownership

Until full payment, the goods remain property of Karma Games: Juma Al JouJou & Sebastian Leitsch GbR.

§ 9 Other

The Customer agrees that their data can be used by the contractor.

If one or more provisions of these Terms and Conditions is found invalid, the contract shall remain effective. Where provisions are invalid, the contents of the contract shall be altered in accordance with statutory regulations.